PRODUCT WARRANTY

General

All products sold by ZAKK are warranted against defects in material and workmanship for a period of one (1) year from the date of shipment within the United Arab Emirates, and for a period of one (1) year from the date of shipment outside of the United Arab Emirates. If you believe any ZAKK product you have purchased has a defect in material or workmanship or has failed during normal use within the warranty period, please contact ZAKK at me.contact@zakklife.com assistance. If product repair or replacement is necessary, the Customer will be solely responsible for all shipping charges, freight, insurance and proper packaging to prevent breakage in transit, whether or not the product is covered by this warranty. All shipments of repaired or replaced products by ZAKK will be F.O.B. at the ZAKK offices in Dubai, United Arab Emirates.

Limitations

This warranty does not apply to defects resulting from any Customer actions, such as mishandling, improper interfacing, operation outside of design limits, water damage, misapplication, improper repair, or unauthorized modification. The warranty does not cover any physical and/or electrical damage resulting from, but not limited to: accident/neglect, misuse, abuse, malicious destruction, ordinary wear and tear, acts of nature, the temporary or permanent affixing of any items supplied or not supplied by ZAKK with any adhesive fastener or the like, overcharging, use of batteries, power supplies or any other sources of power is not recommended by ZAKK, any physical defect or damage resulting from improper testing, operation, maintenance, installation, service or adjustment caused not furnished or approved by ZAKK. The ZAKK customer service team shall reserve the right to final decisions for all potential warranty claims for service and replacement or same color preference (depending on stock availability). ZAKK specifically disclaims any implied warranties of merchantability or fitness for a specific purpose. ZAKK’s liability shall be limited to the actual purchase price of any defective unit to which a claim is made, and shall in no event include the Customer's direct, indirect, special, incidental or consequential damages whether based on contract or other legal theory. ZAKK shall not be liable for normal manufacturing defects or customary variances from specifications.

Special Conditions

Products sold by ZAKK are not designed, intended or authorized for use in applications intended to sustain or support life or any other application where the failure of the product could create a situation where catastrophic property damage, personal injury or death may occur. In the event that the Customer purchases or uses any ZAKK products for any such unintended or unauthorized application, the Customer shall indemnify and hold harmless ZAKK and its officers, directors, employees, agents, affiliates, successors and assigns against all claims, costs, damages and expenses (including reasonable attorneys' and expert witness' fees) arising out of or in connection with, directly or indirectly, any claim for property damage, personal injury or death associated with such unintended or unauthorized use, even if such claim alleges that ZAKK was negligent regarding the design or manufacture of the subject product.